Last Updated: February 2, 2020.
If you have privacy-related questions that are not addressed here, please write us at: firstname.lastname@example.org
By visiting or using our Site or using Alchemy Cloud Services, you voluntarily and willingly provide us with certain information, including Personal Information, which we collect in connection with you use of the Alchemy Site and Alchemy Cloud Services to you. Personal Information refers to information about you that can be used to contact or identify you, and information on your visit to and activities at our Site and through usage of Alchemy Cloud Services. When we ask you for information, we will tell you, or it will be clear, what we need to know to fulfill your request. We will also tell you how we will use the information we are asking for. Our Site is not designed to appeal to children under the age of 13. We do not knowingly request or receive any information from children.
California Do Not Track Notice. Although Alchemy does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your web browser allows you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.
Analytics Information. We and our analytics providers collect and store analytics information when you visit our Site and/or use Alchemy Cloud Services to help us improve our Site and Alchemy Cloud Services.
4.1 We collect your information in the following ways on our Site:
We do not sell or rent your personal information to anyone. We do not share your personal information with anyone outside of Alchemy for their promotional, including marketing, use.
Third Party Service Providers. We have limited relationships with third parties to assist us in servicing you, for example, by hosting our services, or providing customer services. The contracts with these service providers outline the appropriate use and handling of your information and prohibit third parties from using any of your personal information for purposes unrelated to the product or service for which they’ve been contracted. These service providers are contractually required to maintain the confidentiality of the information we provide them.
Business Transfers. Should we sell, merge or transfer any part of our business, part of the sale may include your Personal Information and you agree that any such third party will have the right to continue to use your Personal Information and other information that you provide to us or which we obtain through your use of our Site and/or services.
Aggregated or Anonymized Data. We may also share aggregated or anonymized information that does not directly identify you with the third parties described above.
On the Site. You may access, review, revise, correct, or delete the personal information provided in your registration or account profile by emailing email@example.com. If you update any of your information, we may keep a copy of the information that you originally provided to us in our archives for uses documented in this policy.
We protect the confidentiality and security of your Personal Information by using industry-recognized security safeguards such as firewalls, coupled with carefully developed security procedures designed to protect your Personal Information from loss, misuse or unauthorized alteration. Our employees are trained and required to safeguard your Personal Information and, using physical, electronic and procedural safeguards, we restrict access to Personal Information to those employees and agents for business purposes only. Additionally, we use internal and external resources to review the adequacy of our security procedures.
Although Alchemy uses industry standard security measures, the Internet is not a 100% secure environment and Alchemy cannot, and does not, ensure or warrant the security of any information you transmit or store using the Alchemy service. There is no guarantee that your information may not be accessed, disclosed, altered or destroyed by breach of any of Alchemy physical, technical or managerial safeguards and we are not responsible for third party circumvention of your privacy settings or Alchemy’s security measures.
You are responsible for maintaining the secrecy of your unique user name, password and account information and for controlling access to your Alchemy account.
Alchemy’s Site and Alchemy Cloud Services are hosted in datacenters in the United States and/or the European Union.
We retain Personal Information for as long as necessary to provide the services and fulfill the transactions you have requested, or for other essential purposes such as complying with applicable laws, legal process and our legal obligations,
resolving disputes, enforcing our agreements and protecting and defending our rights and property.
If you have submitted a valid EU General Data Protection Regulation ("GDPR") data subject access request to exercise your right to be forgotten we will delete your personal data within 30 days of the request.
If you are an individual based in the EU you can request a copy of your personal data and you can update any incorrect information.
If you are an individual based in the EU, you can ask to have your personal data removed, or in some cases limit our processing of personal data. This does not apply when we need to keep your personal data for legal reasons.
When you click on links on our Site or through Alchemy Cloud Services, you may leave our Site or Alchemy Cloud Services. We are not responsible for the privacy practices of other sites and we encourage you to read the privacy statements at such sites.
We may offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be made public and may be collected and used by others. We will correct or delete any information you have posted on our servers if you so request, as described in "Opting-Out and Unsubscribing" below.
Children are not eligible to use our Websites and we ask that minors (under the age of 18) do not submit any personal information to us or use our Websites. Our Websites are not directed to children under 18 years of age. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at firstname.lastname@example.org. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.
In compliance with the Privacy Shield Principles, Alchemy commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Alchemy at: email@example.com.
Access to your information: You have the right to request a copy of the personal data we hold about you.
Correcting your information: We want to have accurate data. Please contact us if you think the personal data you provided to us is not up to date or correct.
Deletion of your information: You have the right to ask us to delete personal data about you if it no longer is required for the purpose it was collected, you have withdrawn your consent, you have a valid objection to us using your personal data, or our use of your personal data is contrary to law or our other legal obligations.
Objecting to how we may use your information: You have the right at any time to require us to stop using your personal data for direct marketing purposes. In addition, where we use your personal data to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal data unless there are overriding legitimate grounds to continue.
Restricting how we may use your information: In some cases, you may ask us to restrict how we use your personal data. This right might apply, for example, where we are checking the accuracy of personal data about you that we hold or assessing the validity of any objection you have made to our use of your personal data. The right might also apply where this is no longer a basis for using your personal data but you don't want us to delete the data. Where this right to validly exercised, we may only use the relevant personal data with your consent, for legal claims or where there are other public interest grounds to do so.
Automated processing: If we use your personal data on an automated basis to make decisions which significantly affect you, you have the right to ask that the decision be reviewed by an individual to whom you may make representations and contest the decision. This right only applies where we use your personal data with your consent or as part of a contractual relationship with you.
Withdrawing consent using your information: Where we use your personal data with your consent you may withdraw that consent at any time and we will stop using your personal data for the purpose(s) for which consent was given.
Please contact us if you wish to exercise any of these rights. You can find our contact data below under "Opting Out and Unsubscribing".
If you provide us with your Personal Information, you have the following rights with respect to that information:
To exercise any of these rights, please contact us at firstname.lastname@example.org or by sending us postal mail to:
2443 Fillmore Street, Suite #430, San Francisco, CA 94115
We will promptly change, correct, or delete your information.
To Unsubscribe From Our Communications. You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link at the bottom of mass emails or by sending us email us at email@example.com or by sending us postal mail to:
2443 Fillmore Street, Suite #430, San Francisco, CA 94115
How You Can Opt Out of Web Tracking. There are several ways to opt out of web tracking:
Most browsers allow you to block third-party cookies or prevent cross-domain tracking. This will limit the cookies that can be set by third-party scripts. This will not completely eliminate tracking by some third-party services though as they may use first-party cookies.
Most browsers also allow you ask not to be tracked (it sends the "Do Not Track" request header). If you have enabled this feature, we will not track the pages you visit in a way that enables us to connect them to your personal information. Your page views may still be collected anonymously though. Many of the third-party services we use for collecting anonymous data also respect the Do Not Track setting.
Third Party Vendors for our Site. Some of the vendors we use for our Site that may collect Personal Information on our behalf are as follows: