Chemist

Customer Success Team | Novi Sad, Serbia

We’re Alchemy and we’re changing the world with software + science

We are an industry-specific cloud software company helping the $1 trillion specialty chemicals industry embrace digital transformation to accelerate innovations in chemistry. If you love advanced technologies, science, business software, and ambitious teams, we’d love to hear from you. With dual headquarters in San Francisco and Novi Sad, Serbia, we are a global company serving customers all over the world.

To learn more visit www.alchemy.cloud

Job Summary

Chemist at Alchemy contribute to the design and implementation of features for our products and applications. They are dedicated to building an intuitive, engaging and innovative user experience that customers love. You will be joining a dynamic team that is passionate about creating industry-changing, cloud-based platform.

We are looking for people who are able to solve real customer problems and experiment with new ideas. If you enjoy working in an energetic, collaborative environment for the fast-growing tech company, you should join our team.

Responsibilities

  • Getting familiar with client’s needs and implementing them in Alchemy
  • Communication with clients via mail, video calls and in person
  • Client support: quickly discovering and resolving the issues
  • Client activity monitoring
  • Research trending technologies in use
  • Participate in product development by providing useful insights

Qualifications

  • Minimum Bachelor’s Degree in Chemistry or Technology Engineering
  • Relevant work experience in chemical industry
  • Computer literacy
  • Proficiency in English language
  • Strong communication skills

Qualities We Value

  • Initiative - we have a shared bias for action.
  • Transparency - we clearly communicate what we are working on and why.
  • Accountability - we take individual and collective responsibility for what we do.
  • Trust - we trust that our team members will deliver as promised.

We don’t accept candidates from recruiters or placement agencies for U.S. positions. If you have a candidate interested in Alchemy, they should apply directly below or at careers@alchemy.cloud

Back to current openings

95% of chemicals CEOs plan to innovate around technology over the next 3 years to drive improved process innovation.

 - IDC Research -